Policies

At Emerald Rose Grows, we value your privacy and are committed to protecting the personal information you share with us while using our website. This Privacy Policy outlines how we collect, use, and safeguard your data, ensuring that your privacy is respected. By using our site, you agree to the practices described here. Please note, this policy may be updated periodically, so we encourage you to review it regularly.

Information We Collect

During your visit to our website or while placing an order, we may ask for the following personal information:

• Full Name
• Address, email, phone number, or other contact details
• Demographic information such as preferences and interests
• Responses to optional surveys or questionnaires

Data Security

We take the security of your personal data seriously. All information collected from customers is stored securely, employing necessary protective measures to ensure its safety and privacy.

How We Use Your Information

The personal data we collect may be used for the following purposes:

• Maintaining internal records
• Customizing our website to improve your user experience
• Enhancing the quality of our products and services
• Sending promotional emails relevant to your preferences and interests
• Conducting market research solely for Emerald Rose Grows (no third parties), which may involve contact by phone, email, or mail

Your Choices and Control

You have the right to limit how your information is used. Here are two ways to manage your preferences:

• When filling out forms on our website, you can opt-out of receiving marketing communications by checking the box to exclude your data from being used for "direct marketing purposes."
• You can contact us at support@emeraldrosegrows.com to request that we stop using your information for marketing purposes.

We will never share your personal information with third parties or external companies.

If you wish to access or correct any personal information we hold about you, you may request this at any time in accordance with applicable data protection laws.

Cookies and Analytics

To better understand how users interact with our website, we use Google Analytics. This service utilizes "cookies" to track website usage and gather information, such as your IP address, which is stored on Google's servers.

You can disable cookies in your browser settings, but please be aware that doing so may impact the functionality of our site.

By using our website, you consent to the use of cookies and the collection of usage data and IP addresses as outlined.

SMS Privacy

Rest assured, we will never share your mobile information with third parties or affiliates for marketing or promotional purposes.

If you have any questions or concerns regarding this Privacy Policy or wish to exercise any of your rights regarding your personal information, feel free to reach out to us at any time. Your privacy is important to us, and we are dedicated to keeping your information safe and secure.

At Emerald Rose Grows, we are committed to ensuring that your order is delivered promptly and safely. Below is an outline of our shipping policies:

Order Processing Time

All orders are processed within 1–3 business days, Monday through Friday. Please note that orders placed on weekends or holidays will be processed the following business day. During high-volume periods (such as holidays or sales events), processing times may be slightly longer, but we will do our best to keep you informed of any delays.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We offer various shipping options, and delivery times vary depending on the selected service and your location. Estimated delivery times will be provided during checkout.

• Standard Shipping: Typically 5–7 business days.
• Expedited Shipping: Typically 2–3 business days.
• Overnight Shipping: Typically 1 business day (available on select items).

Shipping Methods

We partner with trusted carriers, including USPS, UPS, and FedEx, to ensure your order arrives safely and on time. Once your order has shipped, you will receive a tracking number to monitor your package’s journey.

Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can track your order directly through the carrier’s website. If you encounter any issues with tracking, please don’t hesitate to contact us.

Shipping to P.O. Boxes & APO/FPO Addresses

We do offer shipping to P.O. boxes and military APO/FPO addresses. Please ensure the address is accurate and complete to avoid any delivery delays.

International Shipping

Currently, we only offer shipping within the United States. If you are interested in international shipping, please contact us, and we will let you know if special arrangements can be made.

Lost or Damaged Packages

Emerald Rose Grows is not responsible for lost or damaged packages once they have been handed over to the carrier. However, if your package is lost or damaged in transit, please reach out to the carrier directly using your tracking number, or contact our customer service team for assistance. We will do our best to help resolve the situation.

Shipping Restrictions

Some products may be subject to shipping restrictions based on local laws or regulations. If any items in your order cannot be shipped to your location, we will notify you and either offer a refund or assist you in finding an alternative solution.

Customer Support

If you have any questions or concerns regarding shipping, feel free to reach out to our customer support team at support@emeraldrosegrows.com. We are here to assist you with any issues related to your order’s shipment.

Thank you for shopping with Emerald Rose Grows! We strive to make your experience as smooth and enjoyable as possible.

These seeds are offered exclusively for souvenir purposes and are not for cultivation unless permitted by law. Emerald Rose Grows does not condone or promote the use of illegal substances. We reserve the right to refuse service or sale of seeds to anyone suspected of violating local, state, or federal laws.

It is your responsibility to familiarize yourself with and comply with the laws and regulations of your state or municipality before purchasing or attempting to germinate any seeds. Emerald Rose Grows will not be held liable for any legal consequences that may arise from your use of the products. Additionally, the products on our website are not intended to diagnose, treat, cure, or prevent any disease and have not been evaluated by the Food and Drug Administration. Always consult with a healthcare provider before use.

SALES WARNING!

Germination of Cannabis seeds is illegal in most states/countries. Emerald Rose Grows LLC (Emerald Rose Farms) (https://emeraldrosegrows.com/) sells cannabis seeds as a collectible adult genetic preservation souvenir only.

We refuse to sell cannabis seeds to anyone we have reason to believe is going to cultivate them in a state/country where it is illegal to cultivate them. Emerald Rose Grows LLC reserves the right to refuse a sale to anyone!

As a Emerald Rose Grows LLC customer, you are also prohibited from distributing https://emeraldrosegrows.com/ seeds to countries where possession of and/or trafficking in Cannabis seeds is illegal.

YOU MUST BE 21 YEARS OF AGE OR OLDER TO PLACE AN ORDER!

GERMINATION

For state/countries where cannabis germination is legal, viability and germination rates of all varieties are tested on a regular basis. However, Emerald Rose Grows LLC does not accept any product-liability and we do not give any guarantees. Emerald Rose Grows LLC (https://emeraldrosegrows.com/) is not responsible for germination rates & does not offer refunds or exchanges.

Emerald Rose Grows LLC (https://emeraldrosegrows.com/) does not wish to induce anyone to act in conflict with the law. All persons who purchase seeds are responsible for their actions in the future. https://emeraldrosegrows.com/ will accept no responsibility in this respect.

All information contained on the https://emeraldrosegrows.com/ website and any Emerald Rose Grows LLC promotional material or packaging is for educational purposes only, and is not intended to condone, promote, or incite the use or cultivation of illegal and/or controlled substances.

Refunds / Exchanges

Emerald Rose Grows LLC (https://emeraldrosegrows.com/) does not give refunds or exchanges once your order has been sent. All Sales Are Final. Emerald Rose Grows LLC (https://emeraldrosegrows.com/) is Not Responsible for lost or damaged packages sent to the wrong address due to your negligence.

PRIVACY POLICY (Store Specific)

Information Collection, Use, and Sharing: We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order or make a payment.

Orders: We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Security: We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Updates: Our Privacy Policy may change from time to time and all updates will be posted on this page.

REFUND POLICY (Store Specific)

Returns, Refunds & Cancellations: Thanks for shopping with us at https://emeraldrosegrows.com/. All seed sales are final, any exchanges and refunds will NOT be made. Orders placed on the website can be cancelled at any time before the order has been fulfilled.

FDA WARNING